Warranty
Every TUNDRA product is covered by the warranty below. It starts on the day of delivery or installation.
| Product | Home use | Commercial use |
|---|---|---|
| Solid tubs and sauna cabins | 2 years | 1 year |
| Sauna heaters, controls and infrared panels | 2 years | 1 year |
| Borealis chiller and heater | 1 year | 1 year |
| Inflatable tubs | 1 year | 6 months |
| Compression boots and massage gun | 1 year | 1 year |
What is covered
Parts and labour in Singapore. Outside Singapore we ship replacement parts free of charge; labour is not included.
What is not covered
Filters and other consumables, damage from water chemistry or from running the unit dry, and damage caused by non-original parts.
How to claim
Send a photo of the rating label and a short video of the fault to WhatsApp +65 8950 1028 or info@tundra.health. We answer within one working day.
After the warranty
Service and spare parts stay available from TUNDRA at published rates.
TUNDRA Ice Bath Pte. Ltd., UEN 202348630H, 160 Robinson Road, #14-04, Singapore 068914.